Warranties & Repairs 2017-10-17T15:29:20+00:00


To assist us in giving you the best customer service, please complete the form below or call (866) 330-8030 to discuss warranties and/or repairs.

We will send you a Return Authorization number (RA#) and shipping instructions, and we suggest you ship the product to us with a tracking number as we can’t be held responsible for a product that is lost in transit. If you have a general inquiry, please submit it here.

*Products are warrantied to original owner only.
*Products will be replaced or repaired at Kahtoola, Inc. discretion.




KTS Crampon

K·10 Hiking Crampon

CONNECT™ Gaiters


2 year

2 year

3 year

3 year

1 year

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    Please upload (a maximum of 5) photo(s) of the product for which you are requesting a warranty. If possible, please include a photo of the failed area.
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